Hertz Car Rental - San Bernardino - Camino Real - San Bernardino, California

Adresse: 1352 Camino Real Suite 100, San Bernardino, CA 92408, Vereinigte Staaten.
Telefon: 9093818152.
Webseite: hertz.com.
Spezialitäten: Mietwagenanbieter.
Andere interessante Daten: Service/Leistungen vor Ort, Rabatt für Militärangehörige im aktiven Dienst, Rollstuhlgerechter Eingang, Rollstuhlgerechter Parkplatz.
Bewertungen: Dieses Unternehmen hat 324 Bewertungen auf Google My Business.
Durchschnittliche Meinung: 3/5.

Ort von Hertz Car Rental - San Bernardino - Camino Real

Suchen Sie nach einem verlässlichen Autovermieter in San Bernardino, CA Dann ist Hertz Car Rental - San Bernardino - Camino Real genau das Richtige für Sie

Die Adresse lautet: Adresse: 1352 Camino Real Suite 100, San Bernardino, CA 92408, Vereinigte Staaten.

Sie können das Unternehmen telefonisch unter Telefon: 9093818152. erreichen.

Oder besuchen Sie einfach die Website unter Webseite: hertz.com.

Als Mietwagenanbieter bietet Hertz Car Rental - San Bernardino - Camino Real eine Vielzahl von Fahrzeugen zur Auswahl.

Es gibt auch einige andere interessante Fakten über dieses Unternehmen:

  • Es gibt Service- und Leistungen vor Ort.
  • Es gibt einen Rabatt für Militärangehörige im aktiven Dienst.
  • Der Eingang ist rollstuhlgerecht.
  • Es gibt rollstuhlgerechte Parkplätze.

Insgesamt hat dieses Unternehmen 324 Bewertungen auf Google My Business erhalten.

Die durchschnittliche Meinung beträgt 3/5.

Wenn Sie also auf der Suche nach einem verlässlichen Autovermieter in San Bernardino, CA sind, empfehlen wir Ihnen, Hertz Car Rental - San Bernardino - Camino Real in Betracht zu ziehen. Besuchen Sie einfach die Website unter hertz.com und finden Sie genau das richtige Fahrzeug für Ihre Bedürfnisse.

Bewertungen von Hertz Car Rental - San Bernardino - Camino Real

Hertz Car Rental - San Bernardino - Camino Real - San Bernardino, California
Bryan Gutierrez
1/5

Didn't have the car I needed to drive to Arizon for important business and was forced into an all electrical car than added or 2 hours more to my drive. When returning the car I had left over credits to charge the vehicle on the app they suggested and charged me for the mileage because i didn't have enough time to charge it before they closed. The staff had no sympathy for my situation and just didn't care overall. They're about their money only not for the customer. Will never rent from here again.

Hertz Car Rental - San Bernardino - Camino Real - San Bernardino, California
Damon Noyes
5/5

Such a great rental company. I was 15 minutes after they closed and not only did they take my return but they gave me a ride to the dealer to pick up my car. Thank you so very much for treating me like your number one customer and making a car rental experience that much better. I'll definitely be back!

Hertz Car Rental - San Bernardino - Camino Real - San Bernardino, California
Nita M
2/5

I reserved a vehicle under the Manager's Special. When the staff was pulling up my reservation, I didn't realize which vehicle they were putting me in. My experience has always been on a more personal level. I've been a regular for over 10 years. The reason I kept going back was because of the phenomenal service the staff gave. This time was so different. The lady who assisted me was very nice, as was a lot of the staff there. There was a gentleman who seemed irritated, going in and out of the office, the whole time I was getting checked out. Once I signed every thing and was handed the key, the lady told me where the vehicle was. Never once offered to walk out with me. I thought, they're that busy, no problem. I walked towards my rental and realized it was a monster. Lol. Large SUV, seats 7, and I'm the only one who would be in it 95% of the time. What in the world?! So I went back in and asked if they could put me in something smaller, the manager (I eventually realized was the irritated one) told me that that was the manager's special and if I wanted something smaller he would charge me for it. I told him I don't need anything that big (I was driving to Arizona, that day). He went on, in a stern voice, "what car do you want? Pick a car and I will change it and have to charge you for the change." Wow! Great customer service sir! He then told me the only other vehicle that was available as a manager special was the white truck. I turned around looking for a white truck (heard a giggle from the staff member) and only saw a commercial type truck. Silly me for expecting great customer service! I eventually went forward with that rental. He tried to sell me gasoline, I eventually told him no thank you. I can gas up cheaper in Arizona. I don't know what his deal was that day, I hope he's had better days since. A good chance I will take my business elsewhere after that experience.

Hertz Car Rental - San Bernardino - Camino Real - San Bernardino, California
Christopher Campos
1/5

Booked economy and proved I did. They had a 12 person van waiting for me and said it was only special car they had and said I booked it wrong. When I proved I booked correctly they said I was too late and it was 12:20 rental was for 12 pm. Worst hertz I’ve ever been to

Hertz Car Rental - San Bernardino - Camino Real - San Bernardino, California
Melody Santos
1/5

Horrible experience!!! We rented a vehicle and my son left his device in the glove compartment, we called same day within hours of returning the vehicle. Manager was so rude stated it was already rented out and to wait till it returned,that he would call us . He also added he could not contact the new renters of the device left in the car. Turns out those renters returned the vehicle and he never contacted us,he showed no empathy whatsoever. No customer service so unprofessional.

Hertz Car Rental - San Bernardino - Camino Real - San Bernardino, California
Westney White
1/5

This place has changed. I’ve been doing business at this location for 5 years. The old branch manager was great! I always felt taken care of and I was always treat fairly. The newest branch manager is completely incompetent, unfair, argumentative, and unreasonable.

It’s unfortunate but the folks here at this location have a distorted view the good people of San Bernardino and they feel like they have to be extremely hard-nosed to deal with the “type” of people in this community. One of the employees said that customers service is different in San Bernardino, like the people here are less than human or something.

Anyway, I’m never doing business here again. They make up rules and are not willing to abide by their own written policies. They simply can’t be trusted. Over spent at least $100,000 with hertz over the last 10 years and I never experienced anything like this. I wonder if it would have been different if I booked under my presidents circle account. So to make a long story short I arrived 45 minutes after my reservation time and the attendant said that there is a 30 minute grace period (I never heard of such a policy). I showed them the documented hertz policy that said there is an hour grace period and she looked confused and still argued they the grace period is 30 minute. At the end of the day the car I reserved was rented out already and I was going to have to pay more for the car that was available. I was there well within the documented grace period. I’ve never experienced anything think this at a hertz location. I asked to speak to the manager and she said that they was no supervisor on site. She was caught in a lie when the assistant manager walked in a few minutes later. He had been there the whole time. In fact I saw him when I walked in. The lack of integrity runs through everyone I encounter at this location. I was very disappointed.

At the end of the day the other option was $40 more that the original price. Not a big deal, but my concern is integrity and abiding buy printed policies that the company shares. I highly recommend avoiding this place if at all possible.

Hertz Car Rental - San Bernardino - Camino Real - San Bernardino, California
Manuel Granados
1/5

Really wish there was a zero star review but unfortunately 1 star is the lowest. in person they seemed somewhat nice but over the phone the service was horrible. I purchase my vehicles thru moss bros dealerships and unfortunately they are contracted with HERTZ for rental vehicles Ive had a few rentals from riverside and Moreno valley and never had any issues. But somehow San Bernardino doesn’t seem to care about customer service. I called to reserve a month long rental while moss worked on my jeep and they said they don’t reserve vehicles for moss rentals. Come the day of service and they are out of inventory for Moss rentals but are expecting a lot of returns thru out the day so recommend a check before making a trip out there again. I call and get no answer until i literally call back after back about 3 times SHE then proceeds to put me on hold and drops my call twice. Finally the 3rd time i pointed out that the call kept dropping so she proceeded to keep me on hold for 40 minutes past they’re closing time and then dropped the call again leaving me unable to call back since its after hours. Screenshot was taken minutes before the call was dropped

Hertz Car Rental - San Bernardino - Camino Real - San Bernardino, California
Michael Shuey
1/5

Is it even worth a post. This place is ridiculous. Been here for over an hour so far. Got asked if I was picking up or dropping off after all that time. Pick up wasn't the right answer so I continue to wait!! Send help!!!!

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