Hertz Car Rental - Orem - South Streetate Street - Orem, Utah

👍 Bewertungen 📌 Karte ℹ️ Informationen ⏰ Öffnungszeiten

Adresse: 656 S State St, Orem, UT 84058.
Telefon: 8014344520.
Webseite: hertz.com
Spezialitäten: Mietwagenanbieter.
Andere interessante Daten: Service/Leistungen vor Ort, Rabatt für Militärangehörige im aktiven Dienst, Rollstuhlgerechter Eingang, Rollstuhlgerechter Parkplatz.
Bewertungen: Dieses Unternehmen hat 286 Bewertungen auf Google My Business.
Durchschnittliche Meinung: 2.7/5.

📌 Ort von Hertz Car Rental - Orem - South Streetate Street

☎️8014344520

⏰ Öffnungszeiten von Hertz Car Rental - Orem - South Streetate Street

Montag: 08:00–17:30
Dienstag: 08:00–17:30
Mittwoch: 08:00–17:30
Donnerstag: 08:00–17:30
Freitag: 08:00–17:30
Samstag: Geschlossen
Sonntag: Geschlossen

Hertz Car Rental - Orem - South State Street ist ein Mietwagenanbieter, der sich in Orem, Utah, in der South State Street 656 befindet. Die Adresse ist einfach zu finden, und der Standort ist bequem erreichbar. Die Telefonnummer des Unternehmens lautet 8014344520.

Die offizielle Website des Unternehmens ist hertz.com. Hier können Sie ausführliche Informationen über die verfügbaren Fahrzeuge, Tarife und Dienstleistungen erhalten. Das Unternehmen ist bekannt für seine breite Palette an Mietwagen, die für verschiedene Bedürfnisse und Budgets geeignet sind.

Hertz Car Rental - Orem - South State Street bietet eine Reihe von Serviceleistungen und Annehmlichkeiten vor Ort. Dazu gehören ein rollstuhlgerechter Eingang und rollstuhlgerechte Parkplätze. Das Unternehmen ist bestrebt, allen Kunden einen bequemen und angenehmen Service zu bieten.

Ein weiterer Vorteil des Unternehmens ist der Rabatt für Militärangehörige im aktiven Dienst. Diese Gruppe von Kunden kann von speziellen Angeboten und Rabatten profitieren, die ihnen zusätzliche Einsparungen ermöglichen.

Bisher hat das Unternehmen 286 Bewertungen auf Google My Business erhalten. Die durchschnittliche Bewertung liegt bei 2.7/5. Diese Bewertungen spiegeln die Erfahrungen und Meinungen der Kunden wider und können potenziellen Kunden helfen, eine fundierte Entscheidung zu treffen.

Insgesamt ist Hertz Car Rental - Orem - South State Street eine zuverlässige und kundenorientierte Wahl für Mietwagen in Orem, Utah. Das Unternehmen bietet eine breite Palette an Fahrzeugen, Serviceleistungen und Annehmlichkeiten vor Ort sowie spezielle Angebote für bestimmte Kundengruppen.

Wir empfehlen Ihnen, die offizielle Website des Unternehmens zu besuchen, um weitere Informationen zu erhalten und Ihre Reservierung vorzunehmen. Hier können Sie auch die Verfügbarkeit der Fahrzeuge und die aktuellen Tarife überprüfen.

👍 Bewertungen von Hertz Car Rental - Orem - South Streetate Street

Hertz Car Rental - Orem - South Streetate Street - Orem, Utah

Trina Byrne

1/5

I rented a car for 8/1 to 8/3 I waited in the lobby for over 2 hours. Before I was helped cause someone got hurt no big deal. No discount was offered for my wait. 9 people were waiting by the time a manager got in to help us from another location. He didn’t take any photos or do a walk around with me before I took the car. He was in a hurry to get every one helped. 11 days later after a hail storm with hail size of quarters. I get accused of returning the car with a 8-10 inch crack in the windshield. Do rent from these people they are short staffed and don’t take time for customer service. Now today 8/21 I get a bill in the mail triple what I paid to even rent the car. Don’t get their extra coverage that’s a scam too they charge you anyways. All the do is gas light you and don’t ever answer your questions. They won’t even get a manager when ask they tell their short staffed and there is not one available. Sounds to me like some one found a way to profit off damages from this crazy storms we have been having. I’d give negative 5 stars if there was. I should of went with enterprise better experience with them even if they cost more.

Kenna Howlett

1/5

With all of the awful reviews, you would think the owner would do something about this location. Emily and Brian are HORRIBLE. They’re both extremely rude and totally incompetent. Brian has no idea what he’s doing and Emily is easily the rudest person I’ve ever had the displeasure of interacting with as a customer service representative/manager. She tells everyone she is the manager until someone has a complaint then she says there is no manager. They refused to give me a receipt after paying for a rental and returning it. I sat in the lobby for an hour waiting for a receipt while Brian just stared at me, not saying or doing anything. Emily finally told me they couldn’t give me a receipt and they would try again “whenever they get around to it” while laughing and rolling her eyes. I called the following Monday morning, Emily laughed at me on the phone when I asked AGAIN for a copy of the receipt and said “maybe I’ll go email it now, maybe I won’t.” When I was there in person, another customer came in understandably frustrated with them as well and asked to speak to a manager because over the phone (which they rarely answer) the customer was trying to find what location to take back his car and Emily said “I’m going to let you have your little moment and calm down before I’ll talk to you” please learn some customer service skills. Find a job where you don’t have to speak to the general public because you are horrible at it. Use literally any other rental agency. I’d rather walk than deal with these miserable people for another second. The wait time to get helped in person and over the phone is always a minimum of an hour, they say they’ll call right back and don’t call back for 3 days. This place is a joke.

MaKayla Scott

1/5

There are no 0 stars to give. Came in for a rental booking at 9. Left at 11am. 2 employees, however there were issues after issues with each customer in line. I don't believe the employees like working here or know exactly what's going on and how to help people. By the time I left there were still 6 people waiting. That were there roughly when I got there. RIP.
This process needs to be streamlined pronto. And retraining STAT. These people need help. Unsatisfied customer after unsatisfied customer. I would recommend looking at the reasons why each customer is unhappy and solving that.
Still did not end up leaving with my rental. They wanted to put it on a credit card that I don't have. OR 500$ to them.

Marlie Thompson

1/5

They have a 2.8 average for a reason… they have the service of a wet blanket and the man working the desk that day gave us attitude. Our appointment was for 2pm but we didn’t walk out of there until 3:40. They still had to “clean our car.” It should have been ready by our appointment time. So many other things were wrong with this establishment, but unless you need to save money, go anywhere else.

Brady Neeley

1/5

Wife scheduled a car for a work trip in Utah. Got there at reservation time and had to wait an hour and a half for car to be cleaned and made ready for her. Why wasn’t the car ready for her at 8am? She was depending on the car to be ready to arrive at work on time. Will not be returning to this location unfortunately.

Tianna Marie

4/5

This review is mixed. When I called about my reservation, the service was strange and my reservation was lost. It wasn’t until I went to the office in person that Kristy helped me. She was kind, provided incredible customer service, and went above and beyond to find my reservation. It was clear that my prior negative experience was due to another employee who answered the phones and called back over two hours later, after I had already made the trip to the office. Your location is up and running thanks to people like Kristy. She deserves a raise.

Jordan

1/5

I booked the Van I was going to rent over a month ago. Got confirmation emails and texts reminders over this last week. Went in to pick it up on Saturday Morning at 9am. No one was there. The hours on the door say they open at 9am on Saturday. I called a store that was open and found out they changed their hours 2 weeks ago with no notification or warning! They don’t open on Saturdays anymore. So I don’t have a rental! Horrible experience will never use them again.

Kaja Muaka

5/5

Some of the reviews almost scared us off but we liked the prices at Hertz more than enterprise so we decided to try them anyway. We just went into the store and within 10 minutes were leaving with the keys to a rental car. The car was clean and had absolutely no issues during the 24ish hours we drove it. We were able to drop it off outside of hours with no issues & were promptly billed with the proper amount. Very pleased with the customer service & the overall experience. Will be using them again in the future.