Hertz Car Rental - Glendale Heights - East North Avenue Hle - Glendale Heights, Illinois

ryan hughes

The one employee here is awesome.but you can’t leave a car rental place with one person. It took over 30 mins to rent and even longer to drop off. I would never ever rent here again. Clearly the corporate office isn’t paying attention to this store. It should be properly staffed or closed.

Regina Winston

Drove 30 mins to pick up a car with a confirmed reservation # and hertz membership #. Was told no cars were available. Couldn't rent any vehicle at all.

Was told other reservations were priority.

Walter Miller

Hertz worked with my insurance company and provided me with a vehicle to use when my car was in the body shop. They picked me up. The Nissan car provided was very clean. When my car was complete Hertz had my drop the rental car at the body shop with the keys.

Denise Rys

I have rented from this venue before many years ago and I was in need of a rental as my car was in the shop, I didn’t know they closed at four and I was running late. They called me and I missed the call as I was running to drop my car off at the shop and I called them back And the owner told me that he would wait for me. I got there and almost 5 o’clock. I rented an economy car and he gave Murano. I apologize for being late and he was so kind. We all know when it’s time to get off of work we wanna go yet he stayed for me and I appreciate that so much. I definitely will go back when I need a car to rent. thank you so much for your understanding.!!

El Matador7

Drove 15 min to pick up a car with a confirmed reservation #. Showed up and there is no car. … manager tried to accommodate but was unsuccessful. Not his fault. Reservation system is not in sync with store inventory. That’s logistics 101.

Eltmas kabir

Wow you rent a car from a place like this you pay to get a car not free and got respond with only a yup after I said thank you

J S

I recently rented a vehicle for over 2 months from them and honestly ZERO complaints!
Marcin is a great guy, who takes care of the costumer. He gets you in and out quickly. Fantastic customer service overall, Marcin doesnt try to upsell or pressure you into anything extra. I am hoping I will not need to rent a vehicle again for quite a while, but if/when I do I will definitely be renting from Macin and Hertz, Thanks again.

Kaival Gyan Mandir

We have rented one 12 passengers van at this location and staff (Dave Patel) was very friendly and accommodating. Even though we reserve them under Expedia. I would highly recommend him and this location for future need. I was also offered after hour drop off location, which shows great customer service.