Hertz Car Rental Fountain Valley - Fountain Valley, California

Adresse: 18011 Newhope St Suite B, Fountain Valley, CA 92708.
Telefon: 144240063.
Webseite: hertz.com.
Spezialitäten: Mietwagenanbieter.
Andere interessante Daten: Rabatt für Militärangehörige im aktiven Dienst, Rollstuhlgerechter Eingang, Rollstuhlgerechter Parkplatz.
Bewertungen: Dieses Unternehmen hat 69 Bewertungen auf Google My Business.
Durchschnittliche Meinung: 2.8/5.

Ort von Hertz Car Rental Fountain Valley

Hertz Car Rental Fountain Valley - Der perfekte Mietwagenanbieter für Ihre Bedürfnisse

Hertz Car Rental in Fountain Valley ist ein führender Mietwagenanbieter, der durch Zuverlässigkeit und erstklassigen Service überzeugt. Die Adresse des Büros lautet: 18011 Newhope St Suite B, Fountain Valley, CA 92708. Wenn Sie Fragen haben oder Unterstützung benötigen, können Sie das freundliche Team telefonisch unter 144240063 kontaktieren. Die offizielle Webseite von Hertz Car Rental Fountain Valley finden Sie unter hertz.com.

Das Unternehmen ist auf Mietwagen spezialisiert und bietet eine große Auswahl an Fahrzeugen, die auf verschiedene Anforderungen zugeschnitten sind. Ob Sie einen Kleinwagen, einen SUV, einen Transporter oder ein Luxusfahrzeug mieten möchten, bei Hertz Car Rental Fountain Valley werden Sie fündig.

Hertz Car Rental Fountain Valley ist nicht nur für die große Auswahl an Fahrzeugen bekannt, sondern auch für seinen ausgezeichneten Service. Das Unternehmen ist stolz darauf, für Militärangehörige im aktiven Dienst einen Rabatt anzubieten, und ist mit einem rollstuhlgerechten Eingang und Parkplatz ausgestattet.

Die bisherigen Kunden haben Hertz Car Rental Fountain Valley insgesamt 69 Bewertungen auf Google My Business gegeben, was auf die Beliebtheit des Unternehmens hinweist. Die durchschnittliche Meinung der Kunden liegt bei 2.8/5, was zeigt, dass Hertz Car Rental Fountain Valley eine solide Leistung erbringt.

Wenn Sie auf der Suche nach einem zuverlässigen und komfortablen Mietwagenanbieter sind, sollten Sie sich definitiv für Hertz Car Rental Fountain Valley entscheiden. Das Unternehmen ist bestrebt, Ihnen den bestmöglichen Service zu bieten und Ihre Erwartungen zu übertreffen.

Wir empfehlen, die offizielle Webseite von Hertz Car Rental Fountain Valley zu besuchen, um weitere Informationen zu erhalten und die verfügbaren Fahrzeuge zu durchsuchen. Auf der Webseite können Sie auch bequem online buchen und profitieren Sie von den exklusiven Angeboten. Verpassen Sie nicht die Chance, Ihre Mietwagen-Erfahrung mit Hertz Car Rental Fountain Valley zu beginnen

Bewertungen von Hertz Car Rental Fountain Valley

Hertz Car Rental Fountain Valley - Fountain Valley, California
S.H. 황선하
1/5

Schlechter und unflexibler Service. Die Dame am Schalter bemühte sich kein bisschen.

Hertz Car Rental Fountain Valley - Fountain Valley, California
Raymond Wilson
1/5

This place is a horrible establishment. I was trying to rent a EV from this location to drive with Lyft and at this point I’m so over it!! Jesse I would assume is the manager at this location has the worst customer service I have ever had in my life! They gave me a EV rental and the rental had no charge keep in mind I had to drive all the way from San Diego in my personal vehicle with my child to have to drive back to San Diego with 90 mile on the EV charge not only that they gave me a car that had a malfunction with the charging port! They told me when I received the keys that the car needed maintenance knowing I had to drive all the way back to San Diego. Tried charging the vehicle when I got back to Oceanside and the charger port would not charge spent like 25 on my card trying to charge the car wouldn’t work! My child spent 25 on his card to try to charge it wouldn’t charge took 5 buck from the both of us and now at this moment getting towed all the way back to fountain valley to get in a different vehicle. Not only did Jesse tell me that he wouldn’t be able to give me a full EV or Gas vehicle to be able to drive back he blamed the issue on that location not having enough workers to take care of the vehicle issue like fueling or charging vehicles! This is a scam if you ask me and I don’t see how a company as big as hurts can allow thing like this to happen! Im very disappointed with it in a whole. It is 2024 and this is crazy how a company can operate in these type manners and rob people of there time and money! They not only took two days from me they are also expecting me to pay a payment of $401 and some change by the end of the week just to Drive this is not what I expected at all! Called road side assist and they took me to another location where I am currently waiting to get picked up to get into a new EV that actually charges. Don from maintenance helped me get in touch with the CEO and he said they will make things right. Fingers crossed. Update so today December 2 I woke up and open my Lyft app and tell me why Hurts decided to try to charge me $458.10. For The messed up car they gave me not only Jessy, who I thought was the manager obviously is not he’s just an employee who doesn’t like his job. I called over 150 times finally Jessy answered the phone and I had asked to speak to the manager And put me on hold for Four hours I got so irritated that I drove all the way from San Diego Just to find out that Aaron wasn’t even in today, he kept me on hold like if Aaron was working!! Tried to have him call Aaron so I can try to get this situated because there is no reason I’m getting charged 400 and something dollars for A car that didn’t charge when I tried to plug the car in It said check the electrical system And would not charge like I said, I had to get a roadside assistant tow all the way back to fountain Valley For a maintenance issue on the vehicle that I did not do. Not only that Jessy refused to help me whatsoever he wouldn’t call his manager. He kept claiming that he was the only one in office and he He made me call a number that did not help at all Would not help me Jessy needs to be fired ASAP If he doesn’t like his job, he should not be working there. I have photos of how many times I called the store which was over 100 times and I’m talking back to back I have pictures of what the vehicle was saying as far as the maintenance Not only that Aaron told me before I left at the car needed to be maintenance Allowed me to drive off with that vehicle and now they are trying to charge me for that issue. I would advise you to not rent from that Hertz location. You will get treated like you are nothing. Do yourself a favor And stay away from that location by any means That location needs to be shut down tomorrow And Jessy needs to be in unemployment line tomorrow!

Hertz Car Rental Fountain Valley - Fountain Valley, California
Alvaro Alvarado
1/5

I’ve never been to an establishment where I was highly disappointed. I should’ve known from the day I went for the rental. It wasn’t cleaned it smelled like smoke fingerprints everywhere and they had the audacity to really say “we just cleaned this one for you” I’m still in disbelief. Today I went to go return the car and returned it they way I got it and they added a $250 smoking cleaning fee. So once I seen that i immediately called and I was greated by Aaron the Store manager. He said their was residue of tabaco and I said that’s how I got the car. If you are thinking of getting a rental go somewhere else. This guy is leading and clearly has no leadership skills, let alone people skills. They are understaffed and need to get their stuff together.

Hertz Car Rental Fountain Valley - Fountain Valley, California
Diana Cruz
1/5

If I could give no stars I would! They don’t deserve to be in business. They have no communication. Long responsive times, dirty cars, that they want their customers to clean for them. No definitely go somewhere else! Prices are too high nothing is explained and you end up losing both time and money. Aaron the store manager is rude and very unprofessional. He shouldn’t be in management if that’s how he treats customers. He leaves you on hold for hours instead of resolving the issue. I waited an hour on hold before I hung up. To the Hertz company if you have employees like Aaron the store manager your company or at bare minimum branch location won’t be in business for too long. Emmensly disappointed dissatisfied.

Hertz Car Rental Fountain Valley - Fountain Valley, California
Aran Sandralee Parra
1/5

Ha sido una experiencia terrible! Duraron 3 semanas en cerrar el contrato, después de que entregue el auto. Y cada vez que llamo a la oficina, dan una información diferente y me dejan esperando hasta 1 hora para responderme! Aunado a esto me estan haciendo un cobro de 1500$!!! ES UNA LOCURA!! Son personas deshonestos, mentirosas y ladrones! Supuestamente nunca entregue las llaves, cuando en realidad si las entregue. Si están buscando alquilar un auto, les recomiendo saltarse esta empresa!

Hertz Car Rental Fountain Valley - Fountain Valley, California
Buck Rogers
5/5

The customer service here is outstanding! Jesse assisted me with my Express Ride car rental through their partner LYFT, despite my concerns about using a paper temporary driver's license after losing my car and personal belongings in a fire. After explaining my situation, Jesse assured me it wouldn't be an issue and handled my booking smoothly. He made sure I was comfortable with my new white Polestar EV. I highly recommend this Hertz office to any rideshare drivers for a hassle-free experience!

Hertz Car Rental Fountain Valley - Fountain Valley, California
Izayah
1/5

ran by very shady people jesse is by far the rudest unprofessional person i ever dealt with ..throws a fit and has a attitude because he was so worried about going to lunch and tried to send me out with no insurance when he said he did and i caught him on it..price gouging at his best.. arron said that has nothing to do with them that its lyft but lyft is telling me to contact hertz ..2 weeks i still havent got my deposit ..im seeking legal issues against this department ..i asked for a number to hr and jesse said he dont have one .. i have photos and proof i returned car just like they gave it to me if not even better ..jesse has to be by far the laziest person i ever dealt with ..if cooperate can see this please contact me..i asked for paperwork when i dropped it off and he insisted that i dont need anything just to sign..if you are apart of the rental program i would avoid this branch i know something fishy was going on because i am now at another rental program through hertz and the prices are down by 150-200 dallors ..all because a grown man (jesse) wants to act like a child when you call them out on there bs..

Hertz Car Rental Fountain Valley - Fountain Valley, California
Katherine Ngo
1/5

Huge unclear way of working when delivering the car and when returning the car. After nearly 3 weeks of returning the car, employee here at Herzt kept saying that needed time for the system to update corrected invoice, then the manager was busy and refused to answer emails and phone calls, to cheat , overcharged $54 a day to rent a car from the customer. deceit.
It is Karma if you are cheating to customer.

Terrible service and dishonest staff. It's no surprise that your location always gets 1 star review. Car renters should stay away from this place.

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